December 18, 2009

Hi,

Check out the Gale support site for Oregon.  It has been updated and now has a broader purpose.

            http://galesupport.com/oregon

If you have a Gale tech support question, please submit it through the support site.  If you do not get help within a reasonable amount of time, let me know.  Reasonable will vary, but feel free to contact me after a week.

The following are some of the things you can do on the site.

MARC Records
If you want to download MARC records for the 25 titles available to everyone through the Gale Virtual Reference Library, choose K12-MARC Records from the pull-down menu.  Then click on the blue link at the end of the note.  A pop-up screen will provide a link to the request form and a few tips for completing it.

IP Addresses for Automatic Authentication
If you have to log in when accessing Gale from a school computer, you can register your school or district’s IP addresses with Gale.  That allows Gale to recognize your school automatically; therefore, you will not have to log in.  (However, users always have to log in when accessing Gale away from school.)  To set up automatic authentication, choose Register Your IP Addresses from the pull-down menu, and fill out the form at the bottom of the page.

General Requests
Have a Gale tech support question that doesn’t fall into one of the categories in the pull-down menu?  No problem.  Fill out the form at the bottom of the Miscellaneous or Need Additional Info pages.

Gale Database Posters and Bookmarks
Click on Market Gale, the box in the top right corner, to get to Gale’s Power to the User page.  Then click on Market Your Gale Products in the left column to order posters, bookmarks, and tent cards for use in promoting the databases. 

Recorded Webinar (intro to Oregon statewide database package)
If you could not attend any of the on-site or online trainings, you can view an archived version of the 1-hour webinar designed to introduce you to the databases available in our statewide package.  Click on either Training Opportunities link found towards the top of the page, and click on Recorded Webinar under the Self Study bullet.  The video opens with a 45 second audio introduction, during which you will see a black screen.

Database-Specific Webinars
Every month, Gale offers a variety of 1-hour webinars designed to teach you how to use specific databases.  These are free but require registration.  Click on Training Opportunities and then on Complete Webinar Schedule.  To register, click on any calendar entry that interests you, and then click on Register Online Now.

Enjoy your vacation.

Thanks,
Jen

Jennifer Maurer
School Library Consultant
Library Development
Oregon State Library
250 Winter Street NE
Salem, OR  97301-3950
503-378-5011
jennifer.maurer@state.or.us