Gale Database Search Results Not Loading? Clear Cache

May 18, 2021

Hi Folks, 

Here’s a heads up that after a recent Gale update, some of their databases may not load search results. A librarian reported that she was getting the perpetual “spinning wheel” after doing a search. Upon testing, I had the same issue, which I reported to Gale staff. Their tests were not showing any issues, so they suggested that I clear my cache, and that solved the problem. FYI, in case anyone reports the issue to you. 

Thanks,
Jen

Jen Maurer
School Library Consultant
State Library of Oregon